Privacy Policy

Long Island Spine & Sport Chiropractic ("we," "us," or "our"), located in Hewlett, Nassau County, New York, is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through online forms, including Facebook Lead Ads. Please read this policy carefully. By using our website or submitting information through our online forms, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

When you fill out a contact or lead form — including Facebook Instant Forms — we may collect:

• Full name
• Phone number
• Email address
• The reason you are seeking chiropractic care (e.g., neck pain, low back pain, sciatica, general wellness)
• Any other information you voluntarily provide

b. Information Collected Automatically

When you visit our website, we or our third-party service providers may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Pages visited and time spent on those pages
• Referring website or source
• Device type and operating system

This information is collected through cookies and similar tracking technologies (see Section 7 below).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To contact you to schedule appointments or follow up on your inquiry
• To determine how we may be able to assist you with your health concerns
• To send appointment reminders and practice communications
• To improve our website and marketing efforts
• To comply with applicable legal and regulatory requirements

We do not use your information for automated decision-making or profiling.

3. Sharing and Disclosure of Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website, managing leads, or conducting business (e.g., scheduling software, email platforms, CRM tools). These vendors are contractually obligated to keep your information confidential and use it only to perform services on our behalf.
• Legal compliance: We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of practice assets, your information may be transferred as part of that transaction.

4. Facebook Lead Ads

We use Facebook Lead Ads to collect inquiries from prospective patients. When you submit a form through Facebook, the information you provide is transmitted to us through Facebook's platform and is subject to both this Privacy Policy and Facebook's own Data Policy, available at https://www.facebook.com/privacy/policy/.

We use the information collected through Facebook Lead Ads solely to follow up with you regarding your inquiry and to schedule a chiropractic assessment. We do not use this information for any other advertising or third-party marketing purposes.

5. HIPAA Notice

Long Island Spine & Sport Chiropractic is a covered healthcare provider subject to the Health Insurance Portability and Accountability Act (HIPAA). However, information submitted through our website contact forms or Facebook Lead Ads prior to an established patient relationship is collected for marketing and scheduling purposes and is not considered Protected Health Information (PHI) under HIPAA.

Once you become a patient of our practice, all health information collected in the course of treatment is governed by our separate Notice of Privacy Practices, which you will receive at your first visit and which is available upon request.

6. Data Retention

We retain the personal information collected through our website and online forms for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiry information from individuals who do not become patients is typically retained for no longer than 12 months.

7. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to improve functionality and analyze site traffic. We may use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: To understand how visitors use our site (e.g., Google Analytics)
• Advertising cookies: To measure the performance of our Facebook ad campaigns (Facebook Pixel)

You may disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Rights Under New York Law

As a resident of New York State, you have certain rights regarding your personal information under applicable state law, including the New York SHIELD Act. These rights include:

• The right to know what personal information we collect about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to certain exceptions
• The right to opt out of receiving marketing communications from us

To exercise any of these rights, please contact us using the information provided in Section 13 below.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you as required by the New York SHIELD Act and other applicable law.

11. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

This Privacy Policy was last updated on June 23, 2026.